mars 4dTerms of Use
These terms govern your use of mars 4d, our online gaming and sportsbook platform. By creating an account and depositing funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, you agree to these terms. We set out our commitments to you, your obligations to us, and how disputes are resolved.
Our services are available only where local law permits. You are responsible for verifying that access and use comply with your jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.
This page covers account opening, deposits and withdrawals, bonus terms, game rules, settlement, and dispute resolution. If you have questions about any term, contact our support team.
Account Opening and Eligibility
When you join mars 4d, you must provide accurate personal information: your full name, email address, phone number, date of birth, and residential address. We use this information to verify your identity and comply with anti-money-laundering regulations.
You must be of legal age in your jurisdiction to use mars 4d. We do not knowingly accept accounts from minors. If we discover that an account holder is underage, we will close the account and forfeit any balance.
You may hold only one account on mars 4d. If we detect multiple accounts linked to the same person, we will close all but one and may forfeit balances. You are responsible for keeping your login credentials secure. If your account is compromised, contact our support team immediately.
Deposits and Withdrawals
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. E-wallet deposits (mobile banking, local payment, online payment) settle instantly. e-wallet scanning settles immediately. Bank transfers via mobile banking or local payment virtual accounts typically clear within 1–2 hours during business hours.
We do not impose minimum or maximum deposit amounts. However, we reserve the right to reject deposits from sources we cannot verify or that appear suspicious. If a deposit is rejected, we will notify you and return the funds to your source.
Withdrawals use the same methods as deposits. We process withdrawal requests during business hours (08:00–17:00 Jakarta time, Monday–Friday). Requests submitted outside these hours will be processed the next business day. Funds typically arrive in your bank or e-wallet within one business day. We do not impose withdrawal limits, but very large amounts may take longer as we conduct additional verification.
Bonus Terms
mars 4d may offer promotional bonuses to new or existing account holders. Any bonus offer will be clearly described at the time of promotion, including the bonus amount, wagering requirements, and expiration date. Bonuses are subject to the following conditions:
- Bonuses are credited to your account only after you meet the stated conditions (e.g., minimum deposit, account verification).
- Bonuses must be wagered a specified number of times before you can withdraw them. We will specify the wagering requirement for each bonus.
- Bonuses expire on the date stated in the promotion. Unused bonuses are forfeited.
- We reserve the right to cancel or modify bonus offers at any time. Changes will be communicated to affected account holders.
- Bonuses cannot be combined with other offers unless explicitly stated.
- If we detect abuse of bonus terms (e.g., placing bets designed to circumvent wagering requirements), we will cancel the bonus and may close your account.
Game Rules and Settlement
Each game on mars 4d has specific rules governing how bets are placed, how outcomes are determined, and how settlement occurs. We publish these rules in the game details section. You are responsible for understanding the rules before placing a bet.
For football markets (Liga 1, Piala AFF, Champions League), we settle bets based on official match results. If a match is postponed or abandoned, we will void affected bets and return stakes. If a match is replayed, we will settle bets based on the replay result. For live in-play betting, we settle bets based on the state of the match at the time the bet was placed.
For live-dealer games, outcomes are determined by the dealer's actions (card dealt, ball landed, etc.). For slot games, outcomes are determined by our random number generator. For esports markets, we settle based on official tournament results. For Virtual Sports, outcomes are determined by our simulation algorithm.
All settlement decisions are final once published. If you believe a bet was settled incorrectly, contact our support team within 48 hours with evidence. We will review your case and respond within 5 business days.
Account Suspension and Closure
We may suspend or close your account if you violate these terms, engage in fraudulent activity, or breach our policies. Reasons for suspension or closure include:
- Providing false or misleading information during account opening or verification.
- Attempting to access mars 4d from a prohibited jurisdiction.
- Placing bets with the intent to manipulate odds or exploit system errors.
- Engaging in collusion or fraud with other account holders.
- Violating anti-money-laundering or financial regulations.
- Abusing our bonus or promotion terms.
If we suspend your account, we will notify you and explain the reason. You may request a review of the suspension by contacting our support team. If your account is closed, any remaining balance will be returned to your registered payment method within 5 business days.
Dispute Resolution
If you have a dispute with mars 4d regarding a bet settlement, payment, or account issue, contact our support team. We will investigate your claim and respond within 5 business days. If you are not satisfied with our response, you may escalate your case to our management team for review.
If we cannot resolve your dispute internally, you may pursue legal action in your jurisdiction. These terms are governed by the laws of the jurisdiction where mars 4d operates. Any legal proceedings must be initiated within one year of the dispute arising.
Limitation of Liability
mars 4d is provided on an "as-is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of mars 4d, including loss of profits, data, or business opportunity.
Our total liability to you for any claim arising from these terms or your use of mars 4d is limited to the amount you have deposited on mars 4d in the 12 months preceding the claim.
Jurisdiction Notice
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.
If you access mars 4d from a prohibited jurisdiction, we may close your account and forfeit your balance. We are not liable for any consequences arising from your use of mars 4d in violation of local law.
Changes to These Terms
We may update these terms at any time. Changes will be posted on this page, and we will notify you by email if the changes materially affect your rights or obligations. Your continued use of mars 4d after changes are posted constitutes acceptance of the updated terms.
Contact and Support
If you have questions about these terms or need clarification on any policy, contact our support team via live chat on mars 4d. Our team responds in English and is available 24/7. We aim to respond to all inquiries within subject to verification during business hours.
By using mars 4d, you acknowledge that you have read, understood, and agree to be bound by these terms. Our services are available only where local law permits. You are responsible for verifying that access and use comply with your jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.